Marek Kiša is a Senior Director of Global Service Desk at Equinix, where they currently optimize customer support operations. With over 25 years of senior management experience, Marek has specialized in sales and omni-channel customer support across B2B and B2C sectors in three countries. Marek's past roles include Sales Director at Bisnode Czech Republic and various leadership positions at Telefónica, where they directed customer care, sales, and business improvement initiatives. Educated with a Master's degree in Telecommunications and Electronics from Technical University Ostrava, Marek has a passion for fostering inclusive teams and driving transformative change.
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