Nancy Stone is a seasoned professional with over 16 years of experience in operations management, specializing in customer billing systems. Currently serving as the Senior Manager of the GBCC Global Customer Accounts Team at Equinix, Nancy has a robust background in leading staff and managing key projects within billing services. Previously, they held various roles, including Vice President of Billing Operations at BH National Default Group and Director of Billing at Matrix Telecom, where they demonstrated expertise in billing system migrations and continuous performance improvement. Nancy is recognized for their leadership qualities, professionalism, and commitment to enhancing departmental efficiency and accuracy.
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