Nirav Patel is a Senior Customer Operations Professional currently at Equinix, where they lead data center operations, ensuring 100% uptime and optimizing customer satisfaction. With over 17 years of experience in Data Center Operations, Customer Support, and Network Management, Nirav has a proven track record of driving operational excellence and compliance. Previously, they held roles at Net Connect, Tata Communications, and Orion Systems Integrators, achieving significant improvements in service reliability and customer satisfaction. Nirav holds a degree from the Maharashtra State Board of Technical Education.
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