Equinix connects the world’s leading businesses to their customers, employees and partners inside the most interconnected data centers. In 50+ markets across five continents, Equinix is where companies come together to realize new opportunities and accelerate their business, IT and cloud strategies. In a digital economy where enterprise business models are increasingly interdependent, interconnection is essential to success. Equinix operates the only global interconnection platform, sparking new opportunities that are only possible when companies come together. 

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Equinix

Equinix's headquarters in Redwood City, CA, United States

This department oversees client interactions, ensuring excellent service delivery and managing customer care initiatives.

Customer Support Services

This department focuses on managing and maintaining critical facilities and customer operations within the IBX infrastructure.

IBX Operations

This department focuses on the design, development, and maintenance of software applications and systems.

Software Engineering

This department focuses on managing client relationships and driving sales across various market segments.

Sales Account Management

This department focuses on analyzing business needs, managing system requirements, and optimizing sales and operational efficiency through data-driven insights.

Business Analysis

This department oversees the planning, execution, and completion of projects and programs, ensuring alignment with organizational goals and customer satisfaction.

Project and Program Management

This department ensures client satisfaction and success through effective relationship management and support throughout the customer journey.

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Other teams

IBX Operations

Software Engineering

Sales Account Management

Business Analysis

Project and Program Management

Customer Success Department