Pamela J. is currently a Service Delivery Manager at Equisoft, building on a diverse IT background that includes roles such as Customer Experience Manager, Business Process Coordinator, Major Incident Manager, Product Manager, Customer Support Specialist, and Service Desk Analyst. Previously, at Toon Boom Technologies, Pamela created technical support for software, authored a technical manual, and designed a support database. During their tenure at DATAVALET, they fostered strategic relationships with clients and enhanced customer service experiences. Pamela's education includes studies in Computer Science at Lasalle College, Programmer-Analyst at Herzing Institute, and a degree in Sociology from Concordia University.
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