Eric Mendez

Eric Mendez is a seasoned professional with extensive experience in business analysis and workforce management. Currently serving as a Business Analyst at Equitable since January 2022, Eric previously held the position of Work Force Manager in the Strategic Solutions Group at AXA from July 2018 to January 2022, where responsibilities included forecasting call volume demand and managing scheduling for over 300 contact center agents. Additionally, Eric's background includes experience in various leadership roles within the US Army, culminating in an Operations Sergeant position, where responsibilities ranged from planning and executing combat training missions to managing personnel readiness and equipment maintenance valued over $3 million. Eric holds education credentials from Kansas State University and Barton Community College, along with various military leadership and tactical training courses.