Sean J. possesses extensive experience in the technology and customer experience sectors, currently serving as Senior Director of Contact Center and Document Management Services at Equitable since October 2014. In this role, Sean J. leads initiatives to implement innovative technologies that enhance user and customer interactions. Previous positions at AXA Equitable include Director of Customer Experience Management and Senior Business Analyst, where responsibilities encompassed project management, business requirements development, and adherence to SDLC methodology. Sean J.'s career also includes a role as Lead Manager Business Analyst and positions focused on infrastructure development and help desk support at The MONY Group. Educational background includes attendance at Mohawk Valley Community College and Solvay High School.
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