David Rangel is an IT Operations Associate at EquiTrust Life Insurance Company, where responsibilities include resolving VDI deployment issues and providing support to 350 users. Rangel served as an IT Technician Mentor at OpenClassrooms, guiding students on their project paths to prepare for careers in technical support. Previous experience includes roles at Sunstar Americas, Inc. as an Associate Systems Administrator and Senior Helpdesk Technician, focusing on technical support for software, hardware, and network issues. Rangel started a career in technology support as a Computer Technician at Chicago Public Schools, maintaining computer labs and providing assistance to local schools. Rangel holds a Bachelor's Degree in Information Technology from DePaul University.
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