Garrett Buffenbarger

Garrett Buffenbarger is a Senior Customer Experience Manager at EquiTrust Life Insurance Company, where they focus on enhancing customer satisfaction and service delivery. Previously, as a Suitability Review Consultant at Sammons Financial Group Companies, Garrett emphasized operational excellence and risk management. Their earlier roles include Vendor Oversight Manager at Venerable, where they improved customer service training, and Training Team Supervisor at MetLife Financial Services, overseeing enterprise-wide training initiatives. Garrett holds a Master's degree in Accounting from Drake University and a Bachelor's degree in Spanish from Iowa State University.