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Michael Trotter

Senior New Business And Agency Customer Support Manager at EquiTrust Life Insurance Company

Michael Trotter possesses extensive experience in customer service and management roles within the financial and retail sectors. Since February 2018, Michael has served as the New Business & Agent Licensing/Commissions Customer Service Manager at EquiTrust Life Insurance Company, following a progression from Customer Service Supervisor. Prior to this, Michael held various positions at Cognizant from August 2012 to February 2018, including Team Leader and Customer Service Representative. Michael's experience also includes a role as a Customer Contact Center Representative at Voya Financial for a brief period in early 2012, and leadership positions at Starbucks Coffee Company, serving as Store Manager and Shift Supervisor between 2007 and 2011. Michael is a graduate of Central College, with attendance from 2003 to 2007.

Location

Des Moines, United States

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EquiTrust Life Insurance Company

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When searching for a company that demonstrates integrity, strength and innovation – one that can help you meet your financial objectives – look no further. We put you first! EquiTrust Life Insurance Company is a national carrier of competitive, client-friendly annuity products sold through a variety of distribution channels, including more than 20,000 independent agents and independent marketing organizations (IMO’s). Since 2003, we have provided exceptional customer service to our clients by operating with integrity and passion. Our efforts are supported by a dedicated workforce who execute their responsibilities through teamwork and an entrepreneurial spirit. EquiTrust sells products nationwide and is headquartered in Chicago, Illinois, with operations in West Des Moines, Iowa.


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Employees

201-500

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