Veronica Randolph is a skilled Lead Call Center Customer Service Representative at Detroit at Works! Association, with over 11 years of experience in managing complex store and office operations. Currently, they serve as a Youth & Employer Engagement Specialist at DESC and are pursuing an Associate of Science degree in Criminal Justice and Corrections from Wayne County Community College District. Previously, Veronica held various leadership roles, including General Manager at Uhaul Moving and Storage and Supervisor at Jani-King International, Inc. Their expertise includes budgeting, forecasting, and ensuring exceptional customer service while leading teams to maximize operational efficiency.
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