Stéphane Robert has extensive experience in IT operations, currently serving as the Head of IT Operations at LVMH Holdings. Previously, Stéphane worked as a Service Operation Manager at Thomas Cook, where responsibilities included defining and implementing service level agreements and managing quality of service across a European team. With earlier roles as Team Leader and Incident Problem Manager at Thomas Cook and NCR, Stéphane demonstrated an ability to improve service quality and manage significant IT migrations. Stéphane holds a Bac+5 in Manager System Information from IPI Institut Poly Informatique, completed in 2021.
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