Ignacio Ramirez

Ignacio Ramirez has a diverse work experience spanning multiple industries. Ignacio is currently employed at Ergeon as a Senior Sales Specialist, where they began in 2023. Prior to this role, they worked at Ergeon as a Sales Specialist from 2022 to 2023.

Before joining Ergeon, Ignacio worked at PortPro as an Onboarding Manager from 2021 to 2022. Prior to that, they worked at One Park Financial as a Business Funding Specialist from 2020 to 2021, where they specialized in pairing businesses with funders and securing working capital for them.

Ignacio has also worked as a Freelancer on various projects on Upwork since 2013, focusing on customer success, sales, and back-office tasks. Ignacio also worked at Newtech, S.R.L. as a Customer Service Executive in 2019 and at Concentrix as a Subject Matter Expert in customer service from 2016 to 2019.

Additionally, Ignacio worked at Call Center Pros as a Quality Assurance Analyst from 2014 to 2016, where they assisted customers in applying for promotional rebates and resolved any issues during the rebate process. Ignacio also worked at Conduent as a Tech Support and Sales Agent from 2012 to 2014, providing technical support and selling products to Sprint customers, and as a Floor Support Agent, where they assisted colleagues in improving their performance.

Ignacio's earlier work experience includes roles at Kollsut CxA, where they worked as a Production Supervisor from 2010 to 2012 and as an Administrative Assistant from 2009 to 2010.

Throughout their career, Ignacio has gained expertise in sales, customer service, onboarding, funding, and technical support.

Ignacio Ramirez obtained their High School Diploma in Informática, comunicaciones y servicios de asistencia from Politecnico Nuestra Señora de la Altagracia, where they attended from 2006 to 2010. Following this, they enrolled at Instituto Tecnológico de las Américas ITLA from 2009 to 2012, and completed their Tecnologo degree in System, Networking, and LAN/WAN Management/Manager.