Volker H.

Volker H. has extensive experience in quality and process management, currently serving as Leiter Steuerung & Prozesse at ERGO Group AG since 2002, overseeing credit and cash management, project management, process control, and IT requirements management. Concurrently, Volker H. functions as Senior Lead Auditor at DQS, leading audits for integrated management systems encompassing quality, process management, information security, and IT service management. Previous roles include leadership positions in quality management and project management at ADA-HAS IT Management AG and SAB Signalanlagen Bröckskes, with responsibilities for ISO certifications and risk management. Volker H. holds a Diplom-Wirtschaftsingenieur degree from Hochschule Niederrhein, specializing in Wirtschaftsingenieurwesen, and a Diplom-Ingenieur degree in Produktionstechnik from Hochschule Niederrhein.