Shresti Dalmia is an accomplished professional with a diverse background in business analysis, operations management, and customer service. Currently serving as Assistant Team Leader and Senior Business Analyst at Ergode, Shresti focuses on optimizing product listings and conducting market research to inform strategic decisions. Previous experience includes roles as Operations Manager at Blue Minch, where responsibilities encompassed marketing support and ads management, and Creditor Insurance Specialist at RBC, emphasizing client value and experience. With a strong foundation in financial services gained through positions at Concentrix and RBC Insurance, Shresti also held the position of Assistant Sales Manager at TELUS. Educational qualifications include a Bachelor of Commerce from Indira Gandhi National Open University and a Diploma in Banking and Financial Support Services from NMIMS CDOE.
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