Patrick Preis

Patrick Preis has extensive experience in technical support and IT service management, currently serving as the Assistant Manager of the IT Service Desk at Erickson Senior Living since September 2014. Prior roles include Technical Support Team Lead and Sr. Technical Support Administrator, where responsibilities encompassed promoting operational standards, managing new staff onboarding and training, and supporting director-level projects. Patrick's career began at Howard Community College, where Patrick served as a Help Desk Technician and Lab Technician, providing technical assistance to both students and staff. Education includes a Bachelor's Degree in Computer and Information Systems from Strayer University, an Associate's Degree in Network Engineering from Howard Community College, and ongoing studies in Information Technology at Cisco Networking Academy.