Ahmad Elsayed

Ahmad Elsayed is an Operations Assurance Manager at Ericsson with over 16 years of experience in the telecom industry, specializing in operations management and process optimization. They lead a team focused on enhancing Network Operations Center processes, ensuring operational excellence through the development of robust processes and collaboration with stakeholders. Ahmad previously held roles such as Performance Monitoring Manager and Operations & Maintenance Engineer, where they demonstrated significant achievements including cost savings and performance improvements. They hold a Bachelor of Science in Electrical, Electronics, and Communications Engineering from Ain Shams University and completed a course in Data Processing from Udacity.