Akshay Goyal is a seasoned IT thought leader currently serving as the Sales Operation Director at Ericsson US, where they focus on contract fulfillment. Previously, they held the position of Head of Operations Excellence at Ericsson, where they oversaw operations management and digital transformation initiatives. Akshay's extensive experience spans roles including Chief Operating Officer for Managed Services, Head of Mobile Financial Services in SE Africa, and various managerial positions at Pearson VUE. An engineer by education, Akshay holds a B.Tech in Electrical, Electronics, and Communications Engineering from Inderprastha Engineering College. Renowned for their ability to direct transformation programs and enhance operational efficiency, Akshay has been recognized with multiple awards throughout their career.
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