Allyn Baum is an experienced technical writer and instructional designer currently serving as a Senior Technical Writer and Team Lead at Ericsson since 2007. With a Master's degree in Educational/Instructional Technology and a Bachelor's degree in English/Professional Writing from Concordia University, Allyn specializes in information design and analysis. Allyn is skilled in various tools, including Adobe Frame Maker, Illustrator, Photoshop, Captivate, Flash, Corel, and the MS Office suite, and focuses on developing e-learning courses and instructional motion graphics to meet end-user requirements. Prior to their role at Ericsson, Allyn managed technical publications and training at SR Telecom Inc. and served as a Technical Writer and Publications Manager at Positron.
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