Ankur Agarwal

Ankur Agarwal is a Senior Engineer at Ericsson, where responsibilities include Tier-2 CSR handling for global customers and Emergency handling within the OSS-RC Tier-2 organization, a role held since September 2008. Prior experience includes serving as a Senior Engineer in the Ericsson Local Support team for OSS-RC, focusing on CSR and Emergency issues for the RINA region. Ankur's career began at HT Media Ltd as a Sr. Engineer in IT, followed by a position as Customer Engineer at Accel Frontline Ltd. Educational qualifications include a Bachelor's Degree in Computer Science from Chaudhary Charan Singh University, earned between 1998 and 2002.