Ashok Kumar is a Domain Operations Manager specializing in Cloud and Automation at Ericsson, with over 27 years of experience in the telecommunications industry. They have a proven track record in cloud and IP services delivery, proposal management, and technical service operations, particularly within the Middle East and Africa market. Currently, Ashok manages cloud and IP infrastructure-related customer issues while driving strategy execution and competence development in their domain. Previously, they have held leadership roles at various telecom companies, including Tier1 Central Delivery Manager and Service Relationship Manager, where they focused on service delivery management and customer satisfaction. Ashok earned a Bachelor of Technology in Electronics and Communication from the National Institute of Technology, Kurukshetra, Haryana.
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