Bikram Kumar Dalai is an AI and Intelligent Automation Architect at Ericsson, where they have worked since 2014. With over 15 years of experience in IT, they have accumulated more than 6 years of specialized experience in RPA, particularly with Blue Prism. Bikram is certified in Business Analysis of RPA, Solution Architecture, Implementation Methodology of RPA, and ITIL, showcasing a strong foundation in automation and technology analysis from their previous role as a Technology Analyst at Infosys from 2008 to 2014.
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