Carlos Lima is a Systems Analyst with over 15 years of experience in IT and telecommunications, currently working as a Senior Systems Analyst and Technical Leader at Ericsson. They hold an MBA in Strategic Management and Leadership and a degree in Information Technology from Universidade de Franca. Currently, Carlos is studying agile methodologies such as Scrum and DevOps while possessing an ITIL v3 certification. Their career includes roles in systems administration, performance analysis, and team leadership, with a strong focus on process automation and system integration.
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