Chelsea Ferrer is currently the Head of Service Area Repair Flow Operations, demonstrating a strong focus on service delivery and operational performance management in the hardware services industry. With a Bachelor of Business Administration from the University of North Georgia, Chelsea brings expertise in data analytics, contract management, and recruiting. Previously, Chelsea has held key roles such as Service Project Manager and Service Delivery Manager at Ericsson, where they were responsible for client relations and the execution of customer support services. Chelsea's diverse professional history also includes positions in staffing management and legal assistance, reflecting a broad skill set in both technical and customer service domains.
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