Claudia Cisneros is a seasoned Solutions Architect at Ericsson, where they have been instrumental in defining and designing comprehensive technical solutions since 2014. Prior to this role, Claudia served as a CRM Technical Support Lead at CNX and held multiple positions at Microsoft, focusing on advanced troubleshooting and CRM delivery services for Dynamics CRM. Currently pursuing a degree in Cybernetics and Computer Systems at Universidad La Salle, A.C., Claudia seeks to leverage their technical support expertise and superior customer service skills in dynamic and innovative environments.
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