Colin Baptiste has extensive experience in the telecommunications sector, beginning as a RAN Support Engineer at T-Mobile UK from January 2000 to November 2008. Following a significant gap, Colin held several positions at Ericsson from January 2018 to April 2019, including Technical Customer Service Owner, where responsibilities included leading a team of specialists to manage and enhance the RAN network with a focus on LTE. Colin's roles also encompassed 3rd Line 4G Senior Engineer and Service Portfolio Director, showcasing a diverse skill set in technical support and service management.
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