Daniél R. is a Senior Packet Core Solution Engineer at Ericsson, where they have contributed to competence buildup activities and delivered training courses for Packet Core products since 2016. Previously, they held positions as a Packet Core Service Engineer and Senior Packet Core Service Engineer, providing global support for customer issues and operating under emergency conditions. Earlier in their career, Daniél worked as a Support Engineer at Volvo IT, where they gained valuable communication skills while assisting users during a significant software migration. Daniél holds a degree in Software Engineering and Management from the IT University of Gothenburg.
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