Danish Afroz is the Head of Talent & Development Operations at a leading ICT company, overseeing learning operations in a high-performance customer service environment. With over 25 years of experience, including over 20 years in learning and talent development, Danish has successfully managed critical skills and compliance programs while driving innovation through automation and optimization. Danish possesses demonstrated expertise in a wide array of training programs and is adept at collaborating with global stakeholders to deliver effective learning solutions. Currently pursuing a Diploma and a Bachelor's degree in Engineering from Jamia Millia Islamia, Danish continues to champion talent development and operational transformation within the organization.
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