DW

Danny Wong

Head of CNS Management, Customer Support

Danny Wong is the Head of Business Operations, Customer Support at Ericsson, where they have developed and implemented regional customer support strategies across South East Asia, Oceania, and India since 2016. Prior to this role, Danny held various leadership positions at Ericsson, including Head of Performance Management and NSG Manager, overseeing customer support operations and performance management. With a solid background in technical support and network management, they also contributed to the success of companies like GRIC Communications and Chembell Technology. Danny is currently pursuing education in Computer Science and Computer Software Design at Stamford College.

Location

Shah Alam, Malaysia

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