Dhiren Patel is a skilled telecom professional with over 16 years of global experience in network delivery and services, currently serving as the Head of Operations Assurance at Ericsson. Dhiren possesses expertise in network design, planning, deployment, optimization, and customer experience management, effectively driving initiatives to enhance service quality and performance across various technologies, including 2G, 4G, and 5G. Dhiren has previously held leadership roles at Nokia and Huawei, where they managed significant projects and improved operational performance for key telecom operators. Dhiren's educational background includes a Master’s degree in Business Studies, along with a Bachelor’s degree in Engineering Technology and a Postgraduate Diploma in Business Management.
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