Fernando Mayorga

Fernando Mayorga is currently the Head of Customer Solutions at Ericsson, bringing over 20 years of expertise in strategic planning, project management, and telecommunications. Previously, they served as a Programme Director and Digital Services Project Management Office Line Manager, where they drove significant improvements in project delivery and stakeholder engagement across Latin America. Fernando holds a Master's degree in Telecommunications Management from Oklahoma State University and is pursuing an MBA and an Electronics Engineering degree. Known for their ability to foster collaboration and optimize processes, they have consistently achieved operational excellence and improved customer satisfaction throughout their career.