Filiz Gülkan is the Head of Customer Experience Operations and Program Office, demonstrating high performance and strong collaboration skills in driving organizational change. They have significant experience in R&D management, with a background in software design, system management, and customer experience from various roles at Ericsson. Gülkan holds a Phil. Lic. and M.Sc. in Mathematics from KTH Royal Institute of Technology, as well as a B.Sc. in Computer Engineering from Bosphorus University.
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