Fior Alba is the Head of Customer Solutions at Ericsson, where they lead initiatives to drive revenue growth and cost reduction. With a robust background in TELCO and IT, Fior previously held multiple managerial roles at Orange, overseeing vast teams and platforms that provided essential services to millions of customers. Fior earned a Master's in Strategic Management from Pontificia Universidad Católica Madre y Maestra and is currently pursuing a Bachelor's degree in Telematics Engineering from the same institution, where they are graduating Magna Cum Laude.
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