Gaurav Arora

Gaurav Arora is a seasoned Service Manager specializing in Identity and Access Management. They held the position of Delivery and Escalation Manager at Ericsson from 2010 to 2016, contributing to Network & Voice and IT Operations. Prior to that, Gaurav served as a Business Analyst at Quatrro for Avotus Corporation and was involved in Telecom Expense Management. With a background as a Team Lead at Primus Telecommunications and experience as a Service Assurance Engineer at Reliance Communication, Gaurav brings a wealth of knowledge in telecommunications. Gaurav earned a Bachelor of Engineering in Electronics & Communications from the Institute of Technology & Management, Gurgaon, in 2004.