Goutam Roy

Goutam Roy is a seasoned professional currently serving as the Head of Service Delivery at Prime Infoserv LLP, focusing on complex projects related to vulnerability assessments and penetration testing. Previously, Goutam worked as a Senior Technical Support Group Manager at Ericsson India, where they implemented technical solutions to enhance customer experiences. Their career also includes significant roles in companies such as Reliance Communications, Nokia, and Cromton Greaves Limited, where they contributed to various aspects of project management and technical support. Goutam holds an MBA in Operations Management and a Bachelor's degree in Electronics and Communications Engineering, both achieved with first-class honors.