Hamza Haroon has a diverse professional background, primarily focused on incident management and customer account management within the IT and telecommunications sectors. Beginning in 2008 as a Project Manager at Astral Structures Pvt Ltd while completing a Bachelor's degree in Computer Science from Brindavan College, Hamza transitioned to technical support engineering at Firstsource Solutions Limited for a UK ISP. Subsequent roles included Incident Manager at JPMorgan Chase and Customer Account Manager at Ericsson, where responsibilities encompassed incident bridge management and escalation, as well as overseeing the Telefonica project.
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