Hamza Haroon

Customer Account Manager

Hamza Haroon has a diverse professional background, primarily focused on incident management and customer account management within the IT and telecommunications sectors. Beginning in 2008 as a Project Manager at Astral Structures Pvt Ltd while completing a Bachelor's degree in Computer Science from Brindavan College, Hamza transitioned to technical support engineering at Firstsource Solutions Limited for a UK ISP. Subsequent roles included Incident Manager at JPMorgan Chase and Customer Account Manager at Ericsson, where responsibilities encompassed incident bridge management and escalation, as well as overseeing the Telefonica project.

Location

Bengaluru, India


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