Hamza Safi is an OSS Solution Architect at Ericsson, a position held since 2017, where they design solutions for operational support systems. Previously, they worked as a Service Engineer OSS/NEM at Ericsson from 2008 to 2010, providing first-line support for various OSS-RC systems and coordinating technical resolutions. Prior to that, Hamza served as a Support Engineer at IB Remarketing Algérie from 2007 to 2008, focusing on software and hardware maintenance for HP and Sun servers. They earned a degree in Computer Science Engineering with a concentration in Business Process Implementation in Web Services from Université des Sciences et de la Technologie 'Houari Boumediène' between 1998 and 2006.
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