Henrik Andersen is a Service Delivery Manager with extensive experience in the telecommunications sector, primarily at Ericsson, where they held various roles from Support Engineer to Network Support Group Manager. Henrik was responsible for managing support services across the Nordic and Baltic regions, ensuring customer satisfaction, and overseeing performance management using Lean Six Sigma methodologies. They hold a Bachelor's Degree in Electrical and Electronics Engineering from Københavns Teknikum, which they completed in 1989.
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