Jackie Bright

Jackie Bright is a Customer Solutions Sales Director with extensive experience in managing critical customer situations and leading technical support teams. Previously, Jackie worked at Ericsson as an Emergency Recovery Manager and Managed Services Delivery Manager, where they focused on recovery support for network outages and the implementation of ITIL methodologies. Prior roles include Emergency Recovery Duty Manager at Nortel and Electronic Warfare/Cryptologic Operations Analyst in the United States Army, showcasing a strong technical background and leadership in high-pressure environments. Jackie holds a diploma from Theodore High School and further education in Electronic Warfare and Systems Analysis from the United States Army.