Jatin Monga is an experienced professional with a strong background in ITSM and risk management, currently serving as the Head of Delivery Support and Risk & Compliance at Ericsson since 2024. Jatin has held various significant roles at Ericsson, including Operations Lead and Sr. Engineer in Incident Management, where they demonstrated expertise in incident management and compliance. Prior experience includes team leadership at Wipro Infotech Ltd and serving as a Sr. Technical IT Helpdesk Coordinator at Progressive Infovision Pvt Ltd. Jatin's career reflects a commitment to excellence across multiple IT service management frameworks.
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