Khaled Halawa

Khaled Halawa is the Head of Service Reliability at Ericsson, where they lead a team in delivering high-quality service reliability and operations assurance. With over 10 years of experience in the telecommunications industry, Khaled has held various positions, including Director of Operations and MSIP Operations Assurance at Ericsson Egypt. Khaled is certified as a Project Management Professional (PMP) and a Cisco Certified Network Associate (CCNA), reflecting a strong commitment to continuous learning. They completed a High School Diploma at Damietta Military Secondary School in 1999.