Kundan Rawat

Kundan Rawat is currently a Major Incident Manager at Ericsson, where they focus on driving rapid resolutions of critical IT incidents that impact business operations. Kundan has extensive experience managing major incidents and ensuring adherence to service level agreements across various companies, including HCL Technologies Ltd. and Hinduja Global Solutions. They have a background in engineering, having earned a Bachelor of Engineering in Computer Science from Dr. A.P.J. Abdul Kalam Technical University. Throughout their career, Kundan has demonstrated strong leadership and communication skills, ensuring effective collaboration between technical and business teams.