Laura M. is a computer systems engineer with over 9 years of experience in telecom networks, specializing in Packet Core support at Ericsson. They possess strong knowledge in various technologies, including Routers and Switches from leading brands, as well as extensive experience in team leadership and customer support. Laura's background includes roles in presales and network engineering, where they demonstrated goal-oriented problem-solving skills and a proactive approach to technology. They hold a degree in Systems Engineering from Universidad Nacional Autónoma de México.
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