Leigh Wassermann

Leigh Wassermann is the Managed Services Chief Operations Officer at Ericsson, bringing over 40 years of experience in telecommunications network operations. They have managed large scale mobile networks and held significant leadership roles, including overseeing operations and maintenance for major clients like STC and Yoigo. Notable achievements include improving customer satisfaction scores consistently in Spain and Saudi Arabia, successfully retaining contracts under challenging circumstances, and leading a successful startup for Managed Services in the Netherlands. Additionally, Leigh has acted as Compliance Champion for Ericsson Customer Unit Netherlands, enhancing service delivery and customer perception.