Lu Zhang is a Global Transformation and Performance Manager in the Group Transformation Office at Ericsson, where they previously held roles as MNEA PMO Project Governance Lead and Group Transformation Office Analyst. From 2020 to 2022, Lu served as Improvement and Performance Manager, focusing on digital transformation in Sales and Operation Planning processes. Lu began their career at Ericsson as a Customer Service Engineer, where they provided regular support and proactively analyzed customer network issues. They hold a Master of Science in Policy and Planning Science, specializing in Data Processing, from the University of Tsukuba.
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