Marcelo Santos has extensive experience in the telecommunications sector, primarily with Ericsson since 2000, where current responsibilities include serving as Presales Lead Operate Hub Iberia and Latin America, focusing on developing Managed Services business across the region. Past roles at Ericsson include Area Engagement Lead Hub Latin America, Head of Engagement Managed Services, and Head of Business Development for Managed Services in Brazil. Marcelo has a strong background in business development and customer engagement, particularly with major operators such as Telefonica and Vivo. Education includes an MBA in General Management from Fundação Getulio Vargas.
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