Massimo Riggi

Service Delivery Manager

Massimo Riggi has served as a Service Delivery Manager at Ericsson since December 2009, overseeing the complete delivery of Customer Support Services for major clients such as Telecom Italia (TIM) and TI Sparkle. Prior to this role, Massimo gained significant expertise in Optical and Transport Networks through various engineering positions at Marconi PLC and Ericsson. Massimo's technical skills encompass project management, network testing, and customer training, complemented by a passion for electronics and music-based electronic projects. Massimo holds a High School diploma in Electrical, Electronic, and Communications Engineering Technology from I.T.I.S F.Giordani in Caserta.

Location

Caserta, Italy

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