Michael Vincenz is an IT Engagement and Delivery Manager at Ericsson, where they specialize in customer service and telecom expense management. Previously, they served as an ICT Service Manager with VCK Logistics SCS Projects GmbH and Compass Projekt Logistik GmbH, managing mobile telecommunications for prominent clients. Michael holds multiple degrees, including a Bachelor of Arts in Business and a Bachelor of Business Administration in International Business Economics, and has expertise in VoIP, mobile device management, and sourcing strategies. They possess a strong background in operational support and data analysis, fostering effective communication between stakeholders.
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