Mohamed Amer is currently the Head of Managed Service Operations Assurance, leading the operations team at Ericsson for Telecom Egypt across various technologies. Previously, they held positions including MSIP Operations Assurance Manager and Customer Support Senior Engineer at Ericsson, and Front Office NOC Manager at Etisalat Egypt. With experience in managing financials and creating business opportunities, they have a strong background in customer relations and technical support. Mohamed Amer studied Communication and Media Studies at Mansura University.
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