Mona Hedlund is a seasoned Senior Customer Support Engineer specializing in 4G and 5G technologies at Ericsson. They have held various roles at the company, including Solution Package Test Manager for RAN Performance and Local Operation Manager for Technical Support in Sweden. Prior to their extensive work at Ericsson, Mona served as a Development Engineer at Scania. They earned a Master of Science in Mechanical Engineering from Luleå University of Technology in 1998.
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